Frequently Asked Questions
How do you ensure product quality?
We implement strict control and testing processes, from supplier evaluation and procurement to final product and shipping inspections, ensuring every part meets the highest standards.
Can you produce parts based on custom samples?
Yes, our professional engineers can study your samples or technical drawings to produce parts that meet your specific requirements.
What are your standard payment terms?
Our typical terms are T/T 30% as a deposit and 70% before delivery. We provide photos of the products and packaging before the final balance is paid.
What is the typical delivery time?
Generally, delivery takes 7 to 60 days after receiving the deposit, depending on the specific items and the quantity of your order.
What kind of warranty do you provide?
We offer a quality warranty of 12 months or 50,000km after delivery, whichever comes first.
What delivery terms do you support?
We support various international delivery terms including EXW, FOB, CFR, and CIF.