Trade & Service Terms
About Samples
• We can provide 1 or 2 sets samples with no charge, but customers need to pay for shipping fee.
• We can produce based on your sample and technical drawings. If the item is not available we can open new mold.
About Package
• Generally, we pack our goods in color boxes or neutral boxes then brown cartons.
• If you have a legally registered patent, we can make the goods in your branded boxes after getting your authorization letters.
About Delivery & Payment
• Delivery: Generally, it will take 30 to 60 days after receiving your advance payment.
• Payment: T/T 30% as deposit, and 70% before delivery. We'll show you the pictures of the products and packages before you pay the remaining balance.
About Service
• We provide one-stop service for our clients.
• Support is available 24 hours via various communication channels to ensure your business needs are met promptly.
Frequently Asked Questions
Can I get free samples for testing?
Yes, we provide 1-2 sets of samples free of charge, though customers are responsible for the shipping costs.
What is the standard lead time for an order?
Typically, production takes between 30 to 60 days after the advance payment is received, depending on the order volume.
Do you support customized packaging?
Absolutely. We offer customized packing options and can produce branded boxes if you provide the necessary authorization.
What are your payment terms?
We usually require a 30% T/T deposit, with the remaining 70% balance due before delivery. Product photos are provided before final payment.
Are your products certified?
Yes, our manufacturing processes are ISO9001 certified and all products undergo 100% professional testing to ensure quality.
Can you produce parts based on technical drawings?
Yes, we have the capability to manufacture products based on your specific samples or technical drawings, including creating new molds if necessary.
Komfort Auto Parts
