❓ Frequently Asked Questions
How to get a professional quote?
Please provide your detailed drawings or samples including dimensions, tolerances, surface treatment requirements, and order quantity for an accurate quote.
How do you guarantee product quality?
We manufacture samples for review and testing prior to mass production. We conduct a 100% inspection before every shipment to ensure compliance.
What is the standard delivery time?
Molds and samples typically take 10-30 days depending on complexity. Mass production usually takes an additional 10-30 days depending on the total quantity.
Can we customize the products with our logo?
Yes, we offer both engraving and laser logo customization services for all stamping parts.
What are the available shipping methods?
Samples and small orders are shipped via express (DHL, FedEx, UPS, TNT, or EMS). Large production orders are typically shipped by sea.
What is your policy for after-sales service?
If any quality issues arise, please provide photos and the affected quantity. We will investigate and replace any defective products promptly.